PNW Detailing Services ("we," "us," or "our") operates the website www.pnwyachtservices.com (the "Site") and provides marine, auto, and RV detailing services throughout Greater Victoria and the South Island, BC. This policy outlines what information we gather when you interact with us, and how that information is handled.
Information We Gather
- Contact Details: If you reach out through a form, email, or phone call, we may collect your name, phone number, email address, and location.
- Job Details: To provide an accurate quote or schedule a service, we may ask about your vehicle, RV, or vessel and the type of detailing you're looking for.
- Site Activity: Like most websites, ours may log technical details such as your IP address, device or browser type, and which pages you visit.
- Cookies: We may use cookies to support basic site functionality and understand how visitors use the Site. Your browser settings let you block or limit cookies if you prefer.
How We Use What We Collect
- To answer questions, put together quotes, and book appointments
- To carry out the services you've requested and process payment for them
- To send appointment reminders or occasional updates about our services, where appropriate
- To meet legal requirements or address disputes if they arise
When We Might Share Information
- With outside providers who support our operations, such as scheduling software or payment processors
- If required to do so by law, subpoena, or court order
- If we reasonably believe it's necessary to prevent harm, fraud, or illegal activity
How Long We Keep Information
We hold on to your information only for as long as it serves a legitimate business or legal purpose, after which it's deleted or archived in line with applicable law.
Keeping Your Information Secure
We use reasonable safeguards to protect the information we hold, though no online system can guarantee complete security.
Updates to This Policy
This policy may be revised periodically. Any changes will be reflected on this page along with an updated date.
Get in Touch
Questions about this policy or your information? Reach us at (250) 896-7052 or pnwdetailingservices1@gmail.com.
